Senior Infrastructure Technician
Pittsburgh, PA
Full Time
Manager/Supervisor
Purpose
Reduce security risk and maintain patch compliance across Infrastructure Services using approved tooling and processes (Windows Server, Enterprise Linux, cloud/on‑prem, network devices, and assets in scope).
What You’ll Do
What You’ll Bring
Reduce security risk and maintain patch compliance across Infrastructure Services using approved tooling and processes (Windows Server, Enterprise Linux, cloud/on‑prem, network devices, and assets in scope).
What You’ll Do
- Own Security Remediation Program management aligned to Security’s findings (Critical/High/Medium).
- Plan, schedule, and execute monthly OS patching (Windows/Linux) with canaries, maintenance windows, and rollback.
- Run zero-day/out‑of‑band patching with expedited assessment and change controls.
- Deliver extended remediations (cipher/protocol, file rights, 3rd‑party updates) and coordinate vendor engagement.
- Operate tooling: MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, Venafi; perform manual deployments where required.
- Manage quarterly component updates and certificate lifecycle (PKI/DigiCert), including self‑signed to PKI migration feasibility.
- Publish compliance reports, audit artifacts, and governance updates; chair weekly Security–Infrastructure standups.
- Maintain strong communication across IT teams, upholding established procedures, and helping drive continuous improvement in service performance and end-user satisfaction
What You’ll Bring
- 7–8+ years in infrastructure security/patch management across Windows Server & Enterprise Linux (RHEL/others).
- Hands‑on experience with MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, Venafi/PKI.
- Strong ITIL change & incident management, CMDB updates, compliance reporting.
- Scripting skills (PowerShell/Bash/Python), canary strategies, rollback procedures.
- Nice‑to‑have: ITIL v4, Security+, RHCSA/RHCE, Microsoft Certified, CCNA/CCNP, GIAC/GVM.
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