Desktop Support Analyst

Little Rock, AR
Full Time
Mid Level
Overview:
We are seeking an energetic, enthusiastic Desktop Support Analyst to provide desktop, laptop, and printer repair service within a large corporate environment. Candidates should have at least 2 years’ experience with hardware repairs. A proven track record of high-quality customer service and problem resolution is required. If you are seeking a career in IT within a global environment with upward potential, please apply today!

Experience:
  • Two years’ experience with Help Desk or IT-related background
  • Bachelor’s degree or equivalent experience
  • Knowledge of Windows 11 OS, Dell hardware service, and HP printer repair
  • Dell and HP hardware repair services. 
  • High proficiency with Microsoft Windows OS
  • Outstanding customer service, good communication skills, and ability to work within a team environment
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